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Frequently Asked Questions

What size bonsai figurine should I buy?

Follow the 1/6 to 1/3 height rule. For example, a 12" bonsai works well with a 2–3" figurine.

Are your ceramic figurines safe for my bonsai tree?

Yes — made from natural Hoang Tho clay, high-fired, and non-toxic.

How do I clean my ceramic figurines?

Use a soft brush and water. Avoid harsh chemicals.

Do you offer international shipping for your bonsai figurines?

Yes, we offer international shipping for our bonsai figurines. Buy bonsai figurines from anywhere in the world!

Below are the estimated delivery times by region after processing:

  • USA – USPS: 10–12 business days
  • Canada – Canada Post: 10–12 business days
  • UK – Royal Mail: 7–10 business days
  • Europe – Royal Mail / SingPost: 10–15 business days
  • Australia – Australia Post: 12–15 business days
  • New Zealand & Japan: 10–15 business days
  • Singapore – SingPost: 3–5 business days (phone number required at checkout)
  • South Korea: 5–7 business days (phone number required at checkout)
  • Brunei, Indonesia, Malaysia, Philippines, Thailand & Rest of Asia: 3-5 business days

Please note that actual delivery times may vary due to customs, weather conditions, or other unforeseen delays.

Are The Viet Potter's ceramic decorations safe for all types of fish?

Yes, our ceramic decorations are made from high-quality, non-toxic materials that are safe for all types of fish and aquatic plants. We use lead-free and fish-safe glazes, ensuring the health and well-being of your aquatic environment.

What is the meaning of a Mudmen figurine?

Mudmen symbolize patience, wisdom, and living in harmony with nature.