Shipping&return

SHIPPING
  • Free Shipping within the US: Always free standard shipping to all contiguous U.S. addresses.
  • Free Shipping within the UK: Via Royal Mail.
  • International Shipping: Calculated at checkout based on weight, volume, and destination.
ARRIVAL TIME:

Processing: Please allow 1–2 business days for us to pick, pack and hand off your order.

Transit: Once shipped, estimated delivery times are:

  • USA – USPS: 10–12 business days
  • Canada – Canada Post: 10–12 business days
  • UK – Royal Mail: 7–10 business days
  • EU & Rest of Europe – Royal Mail / SingPost: 10–15 business days
  • Australia – Australia Post: 12–15 business days
  • New Zealand & Japan: 10–15 business days
  • Singapore – SingPost: 3–5 business days (phone number required at checkout)
  • South Korea: 5–7 business days (phone number required at checkout)
  • Brunei, Indonesia, Malaysia, Philippines, Thailand & Rest of Asia: 3-5 business days
RETURNS

14-Day Return Window: We accept returns within 14 days from the date of purchase.

Return Eligibility: Items must be unused and in the same condition as received.

Note: Final sale items are ineligible for return.
Eligible Return Cases:

  • Damaged or cracked items during delivery.
  • Items that don't match the ordered model or type.
  • Incomplete sets (if applicable).

For more information, please review our SHIPPING and RETURNS sections within our FAQ.